CISC-20 - CLACCM - IMPLEMENTING CISCO ADVANCED CALL CONTROL AND MOBILITY SERVICES

INFORMAZIONI SUL CORSO

durata

Durata:

5 GIORNI
categoria

Categoria:

Cisco
qualifica

Qualifica istruttore:

Cisco Certified Instructor
dedicato a

Dedicato a:

Professionista IT
produttore

Produttore:

Cisco

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OBIETTIVI

After completing this course you should be abe to:

  • Analyze and troubleshoot SIP, H.323, and media protocols
  • Implement time-of-day routing, call park, call pickup, and meet-me conferences in Cisco Unified Communications Manager
  • Implement call coverage in Cisco Unified Communications Manager
  • Configure and troubleshoot Cisco Unified Communications Manager Device Mobility
  • Configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
  • Implement Cisco Unified Communications Manager Express for SIP phones
  • Implement globalized call routing within and between Cisco Unified Communications Manager clusters
  • Implement Media Gateway Control Protocol (MGCP) fallback and Survivable Remote Site Telephony (SRST) in Cisco Unified Communications Manager and in Cisco IOS® XE gateways
  • Implement Call Admission Control and Automated Alternate Routing (AAR) in Cisco Unified Communications Manager
  • Implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
  • Troubleshoot multisite Cisco Unified Communications Manager deployments
  • Implement Intercluster Lookup Service (ILS) between Cisco Unified Communications Manager clusters and enable General Data Protection Regulation (GDPR)
  • Configure and troubleshoot Cisco Unified Border Element

PREREQUISITI

Attendees should meet the following prerequsites:

  • Internet web browser usability knowledge and general computer usage
  • Basic understanding of networking technologies
  • Basic understanding of voice and video

Recommended prerequisites:

  • CLFNDU - Understanding Cisco Collaboration Foundations
  • CLCOR - Implementing and Operating Cisco Collaboration Core Technologies

CONTENUTI

Analyzing and Troubleshooting Signaling and Media Protocols

  • SIP Review
  • H.323 Review
  • SIP and H.323 Trunking Considerations
  • SIP and H.323 Troubleshooting Tools

 

Implementing Cisco Unified Communications Manager Supplemental Services

  • Call Park
  • Call Pickup
  • Meet-Me Conferences
  • Time-of-Day Routing

 

Implementing Call Coverage in Cisco Unified Communications Manager

  • Overview of Call Coverage in Cisco Unified Communications Manager
  • Call Hunting
  • Call Queuing

 

Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility

  • Issues with Roaming Devices
  • Device Mobility Characteristics
  • Device Mobility Operation
  • Device Mobility Considerations

 

Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility

  • Issues with Roaming Users
  • Cisco Unified Communications Manager Extension Mobility Characteristics
  • Cisco Unified Communications Manager Extension Mobility Components
  • Cisco Unified Communications Manager Extension Mobility Considerations
  • Cisco Unified Communications Manager Extension Mobility Troubleshooting.

 

Configuring and Troubleshooting Cisco Unified CM Unified Mobility

  • Issues with Multiple Devices
  • Cisco Unified CM Mobility Overview
  • Cisco Unified CM Unified Mobility Operation
  • Cisco Unified CM Mobility Considerations
  • Cisco Unified CM Unified Mobility Troubleshooting

 

Implementing Cisco Unified Communications Manager Express

  • Cisco Unified Communications Manager Express Overview
  • Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
  • Calling Privileges and Toll-Fraud Prevention in Cisco Unified Communication Manager Express
  • Hunt Groups
  • Call Park
  • Paging

 

Implementing Globalized Call Routing

  • Overview of Multisite Dial Plans
  • Globalized Call Routing Overview
  • Globalized Call-Routing Number Formats
  • Globalization of Localized Call Ingress
  • Localization During Call Egress
  • Calls that involve Non-DID Endpoints
  • TEHO, Including Local PSTN Backup
  • Class of Service in Globalized Call Routing Deployments

 

Implementing Remote Site Survivability

  • Overview of Remote Site Survivability
  • Cisco Unified SRST
  • Reachability Within the Remote Site and to the Outside
  • Survivability of MGCP Gateways Using MGCP Fallback

 

Implementing Call Admission Control in Cisco Unified Communications Manager

  • CAC Overview
  • Location CAC Within a Cluster
  • Location CAC for Off-Cluster Calls Using Locally Configured Locations
  • Intercluster Location CAC
  • PSTN Backup for Intracluster Calls Denied by CAC
  • PSTN Backup for Intercluster Calls Denied by CAC

 

Implementing URI Calling in Cisco Unified Communications Manager

  • URI Call-Routing Overview
  • Directory URIs in Cisco Unified Communications Manager
  • URI Call-Routing Process
  • SIP Route Patterns and SIP Trunks
  • URI Call Routing Considerations

 

Troubleshooting Multisite Cisco Unified Communications Manager Deployments

  • Call Routing Troubleshooting
  • Calling-Party Presentation Troubleshooting
  • Egress Device Selection and SIP Trunk Troubleshooting
  • CAC Troubleshooting

 

Examining Global Dial Plan Replication

  • GDPR Overview
  • ILS Characteristics
  • GDPR Components
  • Call Routing with GDPR
  • PSTN Backup

 

Configuring and Troubleshooting Cisco Unified Border Element

  • Overview of Cisco Unified Border Element
  • Cisco Unified Border Element Call Routing
  • Explore Advanced Cisco Unified Border Element Dial-Peer Features
  • Cisco Unified Border Element SIP Header and SDP Manipulation
  • Cisco Unified Border Element Signaling and Media Bindings
  • Cisco Unified Border Element Troubleshooting

 

Labs:

  • Analyze SIP, H.323, and Media Protocols
  • Troubleshoot SIP and Media Protocols
  • Implement Cisco Unified Communications Manager Supplemental Services
  • Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
  • Configure Device Mobility
  • Troubleshoot Cisco Unified Communications Manager Device Mobility
  • Configure Cisco Unified Communications Manager Extension Mobility
  • Troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Configure Cisco Unified Mobility
  • Troubleshoot Cisco Unified Mobility
  • Implement Endpoints in Cisco Unified Communications Manager Express
  • Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
  • Implement Calling Privileges in Cisco Unified Communications Manager Express
  • Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
  • Implement Globalized Call Routing
  • Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
  • Implement MGCP Fallback and Survivable Remote Site Telephony
  • Implement Call Admission Control
  • Implement a URI-Based Dial Plan for Multisite Deployments
  • Troubleshoot Globalized Call Routing
  • Troubleshoot Call Admission Control
  • Implement Global Dial Plan Replication
  • Implement Cisco Unified Border Element
  • Troubleshoot Cisco Unified Border Element

INFO

  • Esame: 300-815 - Implementing Cisco Advanced Call Control and Mobility Services
  • Materiale didattico: Materiale didattico ufficiale Cisco in formato digitale
  • Costo materiale didattico: incluso nel prezzo del corso a Calendario
  • Natura del corso: Operativo (previsti lab su PC)

 

 

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