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This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.
Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.
Describe cloud computing
Describe the benefits of using cloud services
Describe cloud service types
What is Microsoft 365?
Describe productivity solutions of Microsoft 365
Describe collaboration solutions of Microsoft 365
Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
Describe analytics capabilities of Microsoft 365
Describe the function and identity types of Microsoft Entra ID
Describe access management capabilities of Microsoft Entra ID
Describe threat protection with Microsoft 365 Defender
Describe the capabilities in Microsoft Sentinel
Describe the compliance management capabilities in Microsoft Purview
Describe Microsoft’s Service Trust portal and privacy capabilities
Describe Microsoft 365 pricing, licensing, and billing options
Describe support offerings for Microsoft 365 services