In this course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows. Students will also learn how to secure the Windows OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients.
Explore the Windows client
Examine Windows client editions and requirements
Evaluate Windows client installation methods
Upgrade and migrate Windows clients
Evaluate deployment methods
Explore authentication
Manage users and groups
Configure User Account Control
Implement device registration
Explore common configuration options
Explore advanced configuration methods
Manage drivers and device peripherals
Configure IP network connectivity
Explore name resolution
Configure wireless network connectivity
Explore remote access
Employ remote management
Manage storage on Windows clients
Maintain disks and volumes
Implement Storage Spaces
Explore Windows client file systems
Configure and manage file access
Configure and manage shared folders
Manage user files
Provide apps to users
Manage Universal Windows Platform apps
Manage the Microsoft Edge browser
Explore the Windows servicing model
Update Windows clients
Explore malware and threat protection
Explore Microsoft Defender
Explore device encryption features
Explore connection security rules
Explore advanced protection methods
Explore troubleshooting methodologies
Explore Windows architecture
Explore support and diagnostic tools
Monitor and troubleshoot Windows client performance
Employ file recovery in Windows client
Explore application troubleshooting
Troubleshoot Windows startup
Troubleshoot operating system service issues
Troubleshoot device driver failures
Explore physical hardware troubleshooting
Troubleshoot physical failures on Windows clients