Descrivere i processi coinvolti nella pianificazione e l'utilizzo di una metodologia di risoluzione dei problemi per Windows 8.1.
Risolvere i problemi relativi ad avvio e servizi del sistema operativo su un sistema Windows 8.1.
Risolvere i problemi relativi ai dispositivi hardware ei driver di periferica.
Risolvere i problemi dei computer da remoto.
Risolvere i problemi relativi alla connettività di rete.
Risolvere gli errori di configurazione del client e problemi applicativi delle GPO.
Risolvere i problemi relativi alle impostazioni utente .
Risolvere i problemi di connettività remota.
Risolvere i problemi relativi all'accesso alle risorse da computer che si trovano nel dominio.
Risolvere i problemi relativi all'accesso alle risorse da computer che non sono nel dominio.
Risolvere i problemi relativi all'installazione delle applicazioni e al loro funzionamento.
Manutenere Windows 8.1 in seguti alla sua distribuzione.
Progettare e realizzare la connettività extranet per Windows 8.1.
Recuperare un computer che esegue Windows 8.1.
Per partecipare al corso, gli studenti devono avere:
Conoscenza dei fondamenti di networking, tra cui Transmission Control Protocol / Internet Protocol (TCP / IP), User Datagram Protocol (UDP) e Domain Name System (DNS)Conoscenza dei Servizi Microsoft Active Directory Domain (AD DS) e dei principi e fondamenti della gestione di un dominio Active DirectoryComprensione dei componenti della Public Key Infrastructure (PKI) e conoscenza pratica dei fondamenti dei Servizi certificati Active Directory (AD CS)Conoscenza dei fondamenti di Windows Server 2008 R2 o Windows Server 2012Conoscenza dei fondamenti di client Microsoft Windows; per esempio, conoscenza di Windows XP, Windows Vista, Windows 7 e / o Windows 8Conoscenza dei fondamenti di gestione ed esperienza con il sistema Microsoft Office 2013 o Microsoft Office System 2010Conoscenza dei componenti Windows Automated Installation Kit (WAIK) tra cui Windows PE, Windows SIM, VAMT, ImageX, USMT e concetti fondamentali di DISM
Module 1: Implementing a Troubleshooting Methodology
Overview of Windows 8.1
Overview of Troubleshooting Steps
Lab : Troubleshooting Windows 8.1
Developing a Plan of Action
Module 2: Troubleshooting Startup Issues
Overview of the Windows 8.1 Startup Recovery Environment
Troubleshooting Startup Settings
Troubleshooting Operating System Services Issues
Recovering BitLocker-Protected Drives
Lab : Troubleshooting Startup Issues
Resolving a Startup problem (1)
Resolving a Startup Problem (2)
Lab : Recovering BitLocker-Encrypted Drives
Recovering a BitLocker-Encrypted Drive
Creating a New BitLocker Password
Module 3: Troubleshooting Hardware and Device Drivers
Overview of Hardware Troubleshooting
Troubleshooting Physical Failures
Troubleshooting Device Driver Failures
Monitoring Reliability
Configuring the Registry
Lab : Troubleshooting Hardware and Device Drivers
Resolving Hardware Issues
Configuring Group Policy Settings to Control Device Installation
Module 4: Troubleshooting Remote Computers
Using Remote Desktop
Using Remote Assistance
Remoting with Windows PowerShell
Lab : Troubleshooting Remote Computers
Using Remote Desktop
Using Remote Assistance
Using Windows PowerShell Remoting
Module 5: Resolving Network Connectivity Issues
Determining Network Settings
Troubleshooting Network Connectivity Issues
Lab : Resolving Network Connectivity Issues
Resolving a Network Problem (1)
Resolving a Network Problem (2)
Troubleshooting a Wireless Network
Module 6: Troubleshooting Group Policy
Overview of Group Policy Application
Resolving Client Configuration Failures and GPO Application Issues
Lab : Troubleshooting Group Policy
Resolving Group Policy Application (1)
Resolving Group Policy Application (2)
Module 7: Troubleshooting User Settings
Troubleshooting Sign-in Issues
Troubleshooting the Application of User Settings
Lab : Troubleshooting Sign-in Problems
Resolving Sign-in Problem (1)
Resolving Sign-in Problem (2)
Lab : Troubleshooting the Application of User Settings
Resolving Folder Redirection Problem (1)
Module 8: Configuring and Troubleshooting Remote Connectivity
Troubleshooting VPN Connectivity Issues
Troubleshooting NAP Issues
Troubleshooting DirectAccess
Lab : Configuring Network Access Protection Client Settings
Configuring and Verifying NAP Client Connectivity
Lab : Configuring and Testing DirectAccess
Configuring DirectAccess Client-Side Settings
Module 9: Troubleshooting Resource Access within a Domain
Troubleshooting File Access Issues
Troubleshooting File Permissions Issues
Troubleshooting Printer Access Issues
Lab : Troubleshooting Resource Access within a Domain
Resolving a Logon Script Problem
Resolving a File Permissions Issue
Module 10: Configuring and Troubleshooting Resource Access for Clients That Are Not Domain Members
Configuring Workplace Join
Configuring and Troubleshooting Work Folders
Configuring and Troubleshooting OneDrive Access
Lab : Configuring and Troubleshooting Resource Access for Clients That Are Not Domain Members
Troubleshooting Workplace Join
Troubleshooting Work Folders
Troubleshooting OneDrive for Business
Implementing Work Folders
Module 11: Troubleshooting Applications
Troubleshooting Desktop App Installation Issues
Troubleshooting Desktop Apps
Managing Windows Store Apps
Troubleshooting Internet Explorer
Implementing Client Hyper-V
Lab : Troubleshooting Desktop Apps
Troubleshooting AppLocker Policy Application
Lab : Troubleshooting Windows Internet Explorer
Resolving a Windows Internet Explorer Issue
Module 12: Maintaining Windows 8.1
Managing Windows Activation
Monitoring and Configuring Performance Options in Windows 8.1
Protecting Windows 8.1 from Malware and Viruses
Applying Application and Windows Updates
Lab : Maintaining Windows 8.1
Troubleshooting a Performance Problem
Module 13: Recovering Windows 8.1
File Recovery in Windows 8.1
Recovery Options in Windows 8.1
Lab : Troubleshooting a Windows 8.1 Computer (1)
Recovering Files in Windows 8.1
Lab : Troubleshooting a Windows 8.1 Computer (2)
Recovering a Windows 8.1 Computer
SCARICA MODULO ISCRIZIONE
