MWIN-1 - MOC 10982 - SUPPORTING AND TROUBLESHOOTING WINDOWS 10

INFORMAZIONI SUL CORSO

durata

Durata:

5 GIORNI
categoria

Categoria:

Windows 10 e 8
qualifica

Qualifica istruttore:

Microsoft Certified Trainer
dedicato a

Dedicato a:

Professionista IT
produttore

Produttore:

Microsoft

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OBIETTIVI

After completing this course, you will be able to:

  • Plan hybrid configuration with Exchange Server and Exchange Online.
  • Perform an Exchange Server hybrid deployment.
  • Deploy Skype for Business and Teams in a hybrid deployment.
  • Deploy SharePoint and OneDrive for Business in a hybrid environment.
  • Deploy Azure MFA, Identity Protection and Azure Information Protection.
  • Deploy various authentication methods in a hybrid Office 365 deployment.

PREREQUISITI

In addition to their professional experience, students who attend this training should already have the following technical knowledge:

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server 2016 fundamentals.
  • Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.

CONTENUTI:

Module 1: Implementing a Troubleshooting Methodology

  • Overview of Windows 10
  • Introduction to the EDST Job Role
  • Overview of Troubleshooting Steps
  • Troubleshooting Tools

 

Lab: Using Troubleshooting Tools

  • Using Troubleshooting Tools

 

Module 2: Troubleshooting Startup Issues

  • Overview of the Windows 10 Startup Recovery Environment
  • Troubleshooting Startup Settings
  • Recovering BitLocker-Protected Drives
  • Configuring the Registry

 

Lab: Troubleshooting Startup Issues

  • Exploring Windows RE
  • Resolving a Startup Issue

 

Lab: Recovering BitLocker-Encrypted Drives

  • Recovering a BitLocker-Encrypted Drive
  • Creating a New BitLocker Password

 

Module 3: Performing System Recovery

  • Troubleshooting Operating System Service Issues
  • Recovering a Computer

 

Lab: Performing System Recovery

  • Preparing for System Recovery
  • Recovering a computer

 

Module 4: Troubleshooting Hardware and Device Drivers

  • Troubleshooting Device Drivers Failures
  • Overview of Hardware Troubleshooting

 

Lab: Troubleshooting Hardware and Device Driver Issues

  • Troubleshooting a Missing Device Driver
  • Resolving Hardware Problems
  • Resolving Device Driver Problems

 

Module 5: Administering Windows 10

  • Overview of Administration Tools
  • Using Remote Desktop
  • Introduction to Windows PowerShell
  • Remoting with Windows PowerShell
  • Introduction to Provisioning

 

Lab: Troubleshooting Remote Computers Through Remote Desktop

  • Using Remote Desktop

 

Lab: Troubleshooting a Remote Computer By Using Windows PowerShell

  • Using Windows PowerShell Remoting

 

Module 6: Resolving Issues with Network Connectivity

  • Determining Network Settings
  • Troubleshooting Network Connectivity
  • Troubleshooting Name Resolution

 

Lab: Resolving Network Connectivity Issues

  • Configuring network settings
  • Resolving a Network Problem (1)
  • Resolving a Network Problem (2)

 

Module 7: Troubleshooting Group Policy

  • Overview of Group Policy Application
  • Resolving Client-Configuration Failures and GPO Application Issues

 

Lab: Troubleshooting Issues with Group Policy Application

  • Working with GPOs
  • Resolving Group Policy Application (1)
  • Resolving Group Policy Application (2)
  • Resolving Group Policy Application (3)

 

Module 8: Configuring and Troubleshooting User Settings

  • Troubleshooting Sign-In Issues
  • Troubleshooting the Application of User Settings

 

Lab: Troubleshooting Sign-In Issues

  • Resolving a Sign-In Issue

 

Lab: Configuring and Troubleshooting the Application of User Settings

  • Optional: Configuring UE-V
  • Configuring Folder Redirection
  • Resolving a Folder Redirection Issue

 

Module 9: Troubleshooting Remote Connectivity

  • Overview of Remote Access
  • Troubleshooting Issues with VPN Connectivity

 

Lab: Troubleshooting VPN Connectivity

  • Troubleshoot VPN Connectivity Issue 1
  • Troubleshoot VPN Connectivity Issue 2

 

Module 10: Configuring and Troubleshooting Resource Access

  • Troubleshooting File Permissions Issues
  • Troubleshooting Issues with Printer Access
  • Configuring and Troubleshooting File Synchronization
  • Performing file recovery in Windows 10

 

Lab: Troubleshooting File-Access Issues

  • Resolving a File-Access Issue (1)
  • Resolving a File-Access Issue (2)
  • Resolving a File-Access Issue (3)

 

Lab: Troubleshooting Printer Issues

  • Resolving a Printer Issue (1)
  • Resolving a Printer Issue (2)

 

Lab: Configuring and Troubleshooting File Synchronization

  • Troubleshooting Work Folders

 

Lab: Recovering data

  • Preparing for file recovery
  • Resolving issues by using Previous Versions

 

Module 11: Troubleshooting Applications

  • Troubleshooting Desktop App Installation Issues
  • Troubleshooting Desktop Apps
  • Managing Universal Windows Apps

 

Lab: Troubleshooting Desktop Apps

  • Troubleshooting AppLocker Policy Applications
  • Troubleshooting Application Compatibility Issues

 

Lab: Provisioning a Kiosk device

  • Creating a provisioning package
  • Applying a provisioning package

 

Module 12: Maintaining Windows 10

  • Monitoring and Troubleshooting Computer Performance
  • Applying Applications and Windows Updates

 

Lab: Maintaining Windows 10

  • Resolve a Performance-Related Issue
  • Configure Windows Update Settings

 

INFO

  • Manuale: Materiale didattico ufficiale Microsoft in formato digitale
  • Prezzo manuale: 250 € incluso nel prezzo del corso a Calendario
  • Natura del corso: Operativo (previsti lab su PC)

PARTNERSHIP